Faqs
FAQs
General
What is AiPay Mart?
AiPay Mart is an online marketplace where you can discover a wide variety of products from multiple sellers, all in one convenient location.
How do I contact customer support?
You can reach our customer support team by email at customercare[at]aipaymart[dot]com or by phone at (+91) 983 365 3663. We're available from 10:00 AM - 05:00 PM | Monday to Saturday.
Is it safe to shop on your website?
Absolutely! We use industry-standard security measures, including SSL encryption, to protect your personal and financial information. You can shop with confidence on AiPay Mart.
Ordering
How do I place an order?
Simply browse on our store, add items to your cart, and proceed to checkout. You'll be prompted to enter your shipping and payment information to complete your order.
What payment methods do you accept?
We accept a variety of payment methods, including credit cards, debit cards, net banking, UPI, and popular digital wallets.
Can I cancel my order?
Please contact our customer support team as soon as possible to request a cancellation.
How can I track my order?
Once your order is shipped, you'll receive a confirmation email with a tracking number. You can use this number to track your order's status on our website or the shipping carrier's website.
Shipping
Where do you ship?
We currently ship across India.
How much does shipping cost?
Shipping costs vary depending on the product, weight, and delivery location. You can see the estimated shipping cost for your order at checkout.
How long does it take to receive my order?
Delivery times typically range from 3-7 business days depending on your location.