Effective Date: 05 Jan, 2023
At AiPay Mart, operated by AiPay Technology Private Limited, we take the security of our users’ personal and financial information seriously. This Security Policy outlines the measures we have in place to protect your data from unauthorized access, disclosure, alteration, or destruction while using our platform, www.aipaymart.com (“Platform”).
By accessing or using AiPay Mart, you agree to the terms of this Security Policy.
1. Data Protection
We implement a range of security measures to protect your personal information:
1.1 Encryption
•All sensitive data, such as payment information, is transmitted over secure (SSL/TLS) encrypted channels.
•Credit card and financial details are stored securely using encryption technologies and are not shared with unauthorized parties.
1.2 Secure Payment Processing
•We use trusted third-party payment processors who comply with industry standards, including the Payment Card Industry Data Security Standard (PCI DSS).
•Our payment partners ensure that your financial details are processed securely, and we do not store sensitive payment data on our servers.
1.3 Two-Factor Authentication (2FA)
•We recommend enabling two-factor authentication (2FA) for your account for an added layer of security. This requires both your password and a one-time code sent to your mobile device or email to log in.
2. User Account Protection
2.1 Password Security
•Users are required to create strong passwords to protect their accounts. We advise using a combination of uppercase and lowercase letters, numbers, and special characters.
•If you believe your account has been compromised, change your password immediately and contact our support team for assistance.
2.2 Account Activity Monitoring
•We monitor accounts for suspicious activities such as unusual login attempts or multiple failed login attempts.
•If we detect any unusual activity, we may temporarily suspend your account and ask for verification to protect your information.
3. Vendor Security
We require that all Vendors using our platform implement appropriate security measures to protect the data of their customers. Vendors must comply with:
•Secure handling and storage of personal information.
•Safe processing of payments and shipping details.
•Protection against unauthorized access, data breaches, or loss of data.
4. Data Retention
We retain your personal data only for as long as necessary for the purposes outlined in our Privacy Policy or as required by law. Once the data is no longer needed, we securely dispose of it.
5. Breach Notification
In the unlikely event of a security breach that may impact your personal information, we will:
•Notify you immediately upon discovering the breach.
•Provide details about the nature of the breach, the information affected, and any actions you can take to protect yourself.
•Take appropriate steps to mitigate the effects of the breach and prevent future occurrences.
6. Third-Party Security
We rely on third-party services for payment processing, hosting, and data storage. These third parties are required to maintain strong security protocols and are bound by strict agreements to protect your data. However, AiPay Mart is not responsible for the security practices of external third parties.
7. Access to Personal Data
Access to your personal information is restricted to authorized employees, contractors, or service providers who require it to perform their duties. All individuals who have access to your personal data are bound by confidentiality agreements.
8. Limitations
While we take all reasonable precautions to protect your data, no system is completely secure. We cannot guarantee that unauthorized third parties will never be able to defeat our security measures. However, we continuously strive to improve our security practices and take immediate action in the event of any identified risks.
9. Security Tips for Users
We recommend the following best practices to enhance your security while using AiPay Mart:
•Always log out of your account when using shared or public computers.
•Regularly update your password and enable 2FA if available.
•Do not share your account credentials or payment details with anyone.
•Use updated antivirus software and avoid accessing sensitive accounts over unsecured Wi-Fi networks.
10. Contact Us
If you have any questions or concerns about the security of your personal information or account, please contact us at:
AiPay Technology Private Limited
Customer Care Email: customercare@aipaymart.com
By using AiPay Mart, you acknowledge and agree to this Security Policy. We are committed to keeping your personal data safe and secure while providing a reliable online shopping experience. Thank you for choosing AiPay Mart!